I'm so Impressed!!!! My husband and I showed up to our appointment early and while we were waiting another patient came in and Ellen Norris the secretary greeted him with a smile and asked what she could do for him, he had a hearing aid that wasn't working so she...

Debra Wilbur , I'm out of state, broke my hearing aid in half, haven't been able to hear in three days. Louis is getting Angel wings. I have a different design with my hearing aid, this gentleman took care of it immediately, and he had customers in store, but I...

My moderate hearing loss is in the upper ranges; so I expected understanding of conversations to be the main benefit of these new hearing aids (Starkey Livio 1600). How wrong I was. Am now hearing sounds that are so amazing and were there all the time; but were lost to...

Willoughby Hearing and Ellen Norris in particular are awesome. For a year plus I have been having trouble with a pair of hearing aids, had been back for repair and still not working right, Ellen got to the company and they are now sending a new pair which I am...

I have been dealing with Luis for several years and he has been very helpful, thorough and accommodating in helping me obtain hearing aids. The staff is also knowledgeable, pleasant and courteous.